Our Volume-Based Monthly Pricing Structure
BASE PACKAGE
470 €
Includes 12 hours of effective work per month, billed only for time actively spent on your business. It encompasses Routine Tasks and Customer Service/Support for companies selling services or products online, including:- Email support
- Live chat support
- Phone support
- Social media support
- Online order fulfillment and inventory management
- Supplier and 3PL management
Between 12 and 30 hours
35 € Per hour
Every hour worked per month beyond the 12 hours included in the base package costs a discounted rate of 35 euros per hour. The rest of our offer stays the same: It includes any tasks already covered in your base package, ranging from customer service to customer support and e-commerce operational activities. Our offer is fully customizable, and we are open to discussing tasks not listed. In French, English or bothMore than 30 hours
31 € Per hour
Exceed 30 hours and enjoy even lower rates! Each additional hour worked beyond 30 hours in a month is just 31 euros. It’s simple: you gain access to all our services at the most competitive rates in the industry. In French, English or bothFrequently Asked Questions
If yours is not listed here, please don’t hesitate to contact us. We would be more than happy to provide an answer.
It’s common to pay people simply for being available, even if they’re not actively contributing to your business. However, our approach is different. We constantly monitor your activities throughout the month and only count hours when we are working on your account.
We established this company specifically to offer customized services and support to E-commerce owners. We are supercharged support agents. So, chances are, yes! Let’s discuss it further. Together, we can develop something tailored to your needs.
We work with WooCommerce, Shopify, Google Shopping, eBay, Amazon, chat, email, voice communication, and various social media platforms. We are proficient with any CMS, CRM software, or communication medium. We are quick learners, and not afraid of doing new things.
Our company is based in France. In Saint-Brieuc in the northwest of France.
Our usual service level is Monday to Friday, 9am to 6pm Paris time (GMT+1), with additional hours available on weekends. However, our service is completely customizable, and we can accommodate other business time zones and working hours. Our aim is to ensure 24/7 availability in the near future.
We accept and have bank accounts in Euros, GBP, and US dollars.
You can quickly ask us questions or request an online meeting using our contact page or our chat at the bottom right of your screen.