WE ARE USED TO YOUR TOOLS
We Free your Time up by Being your Support
1.5 H
This is the average time we spend on tasks for our partners every dayThat not a lot right ?
Well, without us, our customer face hiring full-time staff or daily screen time. We save them time, enabling focus on growth…
E-commerce Processes
We take and manage your orders, ensuring precise payment and inventory management. Additionally, we handle your supplier and 3PL management
French and
English
That’s the languages we speak. We offer our language skills to support new market ventures in Francophone countries or effectively catering to your international customers
Customer
Service
We support your customers wherever they are, utilizing the software and platforms you require. We are available every day, acting as an extension of your team
Adapting to
Your Size
Big or small, it doesn’t matter. You don’t need to have a high volume to work with us. In fact, most of our clients are SMEs and small e-commerce businesses
We Tailor our Work to Your Needs
Like humans, every business is unique. We customize our offer to your needs. Hand in hand, we can work on a solution.
How we Proceed
We make our onboarding process as quick as possible without disrupting your organization
You direct us where to assist
We start by working together to define your requirements and determine where and how you will need our assistance.
We exchange knowledge and access
We set up accounts on platforms and software needed for our collaboration and learn about your offerings, support, and logistics policy.
We represent your company
We act as your customer service representative and longtime partners, ensuring smooth online operations. At the end of each month, we provide a detailed, customized report on completed tasks.
2018
Year we started in the industry
70
Number of countries we served
2
Number of online businesses we own
Testimonials
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We could have included a citation here, but both you and us know that it would be ridiculous. In fact we maintain complete client confidentiality and adhere to GDPR regulations, ensuring your information is never shared.
Adam
Owner of E-Commerce-Support.com
Our Volume-Based Monthly Pricing Structure
We offer a clear and fair payment plan that’s competitive even for small e-commerce and businesses owners. This isn’t your typical short-term freelance gig; we’re committed to long-term collaborations, understanding your business, and ensuring its success.